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With summer travel plans right around the corner, SDN Communications wants to help you to prepare your family for a successful summer vacation. While traveling across South Dakota this summer, take advantage of our High Speed Wireless Internet Hot Spots.
In today’s technologically-advanced world, teleworking is playing a large role in the marketplace. In fact, a recent study found that “24% of rural businesses and 35% of non-rural businesses currently allow employees to telework or telecommute”, and “nationally, 2.4 million U.S. business establishments, out of approximately 7.4 million total businesses, allow employees to telework.”
A single computer used to fill an entire room. Now, the processors in most smartphones are greater than those of the first mega-computers. But, as technology gets smaller and smaller, it gets more and more difficult to produce "nano-sized" electronics.
So scientists have decided to get nature involved. Scientists at the University of Leeds in the UK and at Japan's Tokyo University of Agriculture and Technology are using a special form of bacterium to test their theory. The microorganisms - Magnetospirillum magneticum - naturally create tiny magnetic crystals when they ingest iron. These magnets are similar to those found in PC hard drives.
The growing demand for data center space is no surprise. Immense volumes of data, disaster recovery solutions and effective heating and cooling needs have forced many businesses to expand their data center space. In fact, a recent study showed that "92% of respondents said their companies will definitely or probably expand their data center space in 2012."
The fact that so many businesses recognize the need for additional data center space isn't surprising. What is surprising is the number of companies that are turning to third parties for the expansion project. According to the study, "78% of respondents with expansion plans said they intend to use a partner - such as a wholesale data center provider or a design/build partner - for one or all of their projects."
I'm sure you've been seeing the new SDN commercials on tv. And you've been seeing our new print ads, online ads, and hearing our radio spots. What exactly does Uptime mean? Check out our Uptime microsite to learn more.
Imagine having the luxury of multiple job offers. That’s the case for Mitchell Technical Institute’s Telecommunications program graduates. In fact, there are 33 jobs open for just 17 students.
SDN Communications is actively helping recruit future students to MTI’s program because it’s the future of our workforce. Yesterday, KELOLAND TV featured our partnership on the 10pm news. Almost $800,000 of the $20 million federal stimulus grant awarded to SDN is going to pay for lab equipment at MTI so students can get relevant, hands-on experience, which will lead them into good jobs – a goal of the stimulus effort.
Twenty percent of SDN’s workforce graduated from MTI. We anticipate more coming from there. In fact, KELO’s Ben Dunsmoor interviewed student Travis Williamson. He’s coming to work at SDN next month.
Click here to see the story
DEC. 15, 2009 - SIOUX FALLS - The secret to customer loyalty, especially in these economic times, is to build relationships based on excellent customer service. SDN Communications is celebrating its 20 years of business relationships through a customer service book it published with author Dee Dee Raap.
One Common Thread: Simple Inspirations to Create Customer Loyalty is designed around 45 words relating to customer service. The colorful book is like a manual of how to put the words into action. It also includes practical tips and inspirational quotes relating to service. The book was delivered to SDN's customers this week and is available to other businesses upon request.
"At first thought a book might seem old fashioned coming from a broadband service provider" says SDN CEO Mark Shlanta. "But in today's high-tech world, customers are looking for good, old fashioned customer service. Plus, in our business that sells Internet and connectivity - services that you can't touch - we wanted to give our loyal customers something tangible to celebrate our 20-year milestone."
The 45 words come from Raap's collection of what she calls JourneyWords®. These words, like "gratitude" and "communication," come with Raap's explanations of how employees can implement them into everyday customer service that leads to increased word-of-mouth marketing and customer loyalty. Raap uses the words in her training with SDN and other businesses.
"SDN is one of those companies that ‘gets' it. Their high-tech staff understands that gaining customer loyalty still boils down to how you treat people," Raap says. "The lessons our mother taught us still apply in the workplace."
The feedback has been quick even though customers have only had it in their hands a few days.
"One recipient told us he's going to use a page from the book at every staff meeting. Other companies have asked for copies for their employees for customer service training," says Shlanta. "If we can help our customers succeed in a similar way through this book, it's good for all of us."
To request a copy of the book, visit http://www.sdncommunications.com/
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